March 20, 2026

This webinar is provided at no cost to TCRMF members. Non-members are not eligible to attend. 

Discuss Why Managers Dread Appraisals and What Employees Want Most in the Workplace. Reflect on common challenges and perceptions around performance appraisals and identify what employees value most in the workplace.

Understand Why Managers Do Appraisals and Review the Process. Explain the purpose of performance management and appraisal and outline the step-by-step process from setting goals to conducting the appraisal meeting.

Describe How to Track, Document, and Rate Performance. Apply best practices for tracking and documenting performance, including maintaining logs, collecting work samples, and focusing on observable behaviors rather than attitudes.

Define SMART Goals and Performance Problems. Set and evaluate performance standards using the SMART (Specific, Measurable, Attainable, Realistic, Time-Based) framework and distinguish between skill and motivation issues when addressing performance problems.

Discuss How to Tackle and Document Performance Issues. Use structured approaches to address and document performance problems and brainstorm remedies for common challenges.

Review How to Conduct a Successful Appraisal Meeting. Prepare for and facilitate effective appraisal meetings, including structuring the conversation, using open-ended questions, involving the employee, and being aware of potential biases.

Recognize and Reward Employees. Identify non-monetary ways to recognize and reward employees as part of ongoing performance management.