This webinar is provided at no cost to TCRMF members. Non-members are not eligible to attend.
Define Emotional Intelligence (EI). Explain what EI is, including the ability to understand, use, and manage your own emotions and recognize the emotions of others.
Describe the Benefits of Practicing EI. Identify the personal and professional benefits of emotional intelligence, such as improved relationships, resilience, collaboration, motivation, and workplace performance.
Review and Apply the Four Domains of EI. Understand and describe the four core domains.
Assess and Develop Self-Awareness. Use self-assessment tools to evaluate your current level of emotional intelligence, identify emotional triggers, and recognize strengths and areas for improvement.
Practice Self-Management Strategies. Apply techniques to manage your emotions, reduce stress, and maintain motivation, including goal setting, positive feedback, and stress management.
Enhance Social Awareness. Demonstrate empathy, active listening, and the ability to read social cues and organizational culture.
Strengthen Relationship Management Skills. Build and maintain trust, communicate effectively, manage conflict respectfully, and foster positive workplace relationships.
Develop a Personalized Action Plan. Create and implement an action plan to enhance your emotional intelligence, including setting goals, building habits, seeking feedback, and regularly reviewing progress.
