This training is available at no cost to TCRMF members. Non-members are not eligible to attend.
Differentiate between conflict and intervention. Describe how to shift from a conflict mindset to an intervention approach.
Identify and describe types of coaching. Identify and describe short-term (problem-centered) and long-term (growth-centered) coaching.
Recognize the qualities and characteristics of an effective coach. Assess personal coaching strengths and areas for growth.
Document behaviors and performance accurately. Learn to use best practices (FOSA: Facts, Objectives, Solutions, Actions/Accountability).
Apply the four steps of effective coaching.
Practice and demonstrate coaching skills. Using case studies, group activities, and feedback exercises.
Utilize constructive feedback techniques. Techniques are used to promote improvement and positive outcomes.
Develop a coaching plan. Development includes preparation, discussion, follow-up, and ongoing evaluation.
